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Features such as free calls, international messaging, group chats, and offline messages have been retained from WhatsApp Messenger. As we said, the Google Play listing of the app says that users can run both WhatsApp Messenger and WhatsApp Business apps on the same phone, however, each app must have a number different from the other one.
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“People will continue to have full control over the messages they receive, with the ability to block any number, including businesses, as well as report spam,” reads the blog post. WhatsApp notes in its blog that WhatsApp Business supports all other features similar to the regular version of its messaging app. The Messaging Tools are designed to ease the process of connecting with the customers where ‘quick replies’ will give fast answers to some frequently asked questions by the customers, ‘greeting messages’ will introduce the business to the customers in the chat, and ‘away messages’ will respond on behalf of the business in its absence to attend the chat. The Business Account will also get confirmed after the process of matching the account phone number with the business phone number is complete. The Account Type is essentially an indication to the customers that they are chatting with a business as it will be listed as a Business Account to distinguish from the regular profiles. WhatsApp is a messaging application that doesnt require any kind of presentation. WhatsApp Business is the business version of the instant messaging and chat app to simplify the relationships between companies and their customers. The Messaging Statistics will let the business review metrics like the number of messages and chats read to keep a count. 7/10 (478 votes) - Download WhatsApp Business Android Free. This will inform the user about the company, its services, and products. Talking about the WhatsApp Business features in detail, the Business Profiles will contain the account information of a business with the details such as a business description, email or store addresses, and website. In addition, the WhatsApp Business will also work on desktops with its WhatsApp Web version. The WhatsApp Business app comes with features such as Business Profiles, Messaging Statistics, Account Type, and Messaging Tools that include ‘quick replies’, ‘greeting messages’, and ‘away messages’. It was earlier available in beta version but the company has now rolled out a stable version in Google Play store. The WhatsApp Business app is presently available only for small businesses that can use the tools and features to connect with their customers.
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